Support & Maintenance

IT Support

Ongoing monitoring, maintenance and troubleshooting so your website or systems stay running without you having to think about it.

It Support

The challenge

Websites and systems that aren't maintained tend to break quietly — outdated plugins, expired certificates, slow degradation — until something fails visibly.

Our approach

We set up monitoring and a regular maintenance schedule so small issues get caught and fixed before they become bigger problems.

What we provide

  • Website & server monitoring
  • Regular updates & patching
  • Bug fixes & troubleshooting
  • Domain & hosting management
  • Emergency support

Technologies & tools

Monitoring toolscPanelLinux/Windows servers
Benefits

Why this matters for your business

Fewer surprises

Issues caught before they cause downtime.

Faster fixes

A support plan means problems get addressed quickly.

One point of contact

No juggling multiple vendors for different issues.

Peace of mind

You can focus on your business, not your website.

Process

How we deliver this

  1. 01

    Discuss

    Understand goals & scope.

  2. 02

    Plan

    Fixed estimate & timeline.

  3. 03

    Build

    Iterative delivery with reviews.

  4. 04

    Launch & support

    Go live, then ongoing support.

Pricing

Support Plans

Monthly plans, priced by response time and coverage.

Basic Support
£99 / month

Essential upkeep

  • Monthly updates
  • Uptime monitoring
  • Email support
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Priority Support
£499 / month

Fast-response coverage

  • Everything in Standard
  • Same-day response
  • Emergency support
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Prices shown are starting guides — every quote is confirmed after a short discovery call, based on your exact requirements.

Related services

Often paired with this

FAQ

Common questions

Yes, we offer ongoing maintenance and support arrangements tailored to your needs.

Yes, we can take over support for existing websites and systems.

Response times depend on the support plan agreed — we'll set clear expectations upfront.

Ready to talk about it support?

Tell us about your project and we'll recommend the right approach.

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